General FAQ's
- Why should I choose MotionTouch?
- What services does MotionTouch offer? And do I have to work with MotionTouch from the beginning?
- Does MotionTouch fund the development of projects?
- What happens when I make an enquiry?
- View/download our Confidentiality Agreement
- View/download MotionTouch standard Terms & Conditions
- View/download MotionTouch standard Terms & Conditions for Business and Inspection services
- View/download our Environmental Policy
Why should I choose MotionTouch?
Our clients choose us because we offer the following benefits:
- A highly experienced product design team and a proven development process
- We can reduce your risk, project cost and timescales because we provide both design and manufacturing skills within the same team
- We have a track record of developing unique, cost effective solutions to realise the potential of our clients' ideas
- We offer a complete range of services across the product development and manufacturing cycle
- We can take full responsibility for your project, from concept to delivery
- Our multi-lingual client service team provides support though each stage of the product development process
- We can tailor a section of our services to support your specific requirements or they are available individually
What services does MotionTouch offer? And do I have to work with MotionTouch from the beginning?
We offer a complete range of services across the product development and manufacturing cycle:
- MotionTouch combines the expertise of our local team of highly trained designers and engineers with quality manufacturing services in the Far East and Eastern Europe
- Our multi-lingual client service team provides support though each stage of the product development process
- Our product design team includes mechanical and electronic engineers and we offer a rapid prototyping service
- We can tailor a section of our services to support your specific requirements or they are available individually
Clients with a new product idea often want to get a design and prototype produced as soon as possible. A prototype can demonstrate the appearance, dimensions and features of the product. It is made in the same (or very similar) material as the finished item and can be used as a model to show to potential customers and for pre-marketing.
Does MotionTouch fund the development of projects?
MotionTouch can work with its clients to find funding partners to ensure that projects continue through all of the development stages that lead to success.
We can assist clients to raise project funding subject to completion of the following stages - design & prototype production, verification of production costing, market analysis and development of a sales plan.
MotionTouch offers each of the services detailed above. Project funding support, market analysis and sales planning are part of the MotionTouch business planning service, which is only available as part of an overall design & manufacturing service package.
What happens when I make an enquiry?
Step 1: A member of our client service team will deal with your initial enquiry and through talking to you, will gather all the necessary information about your project. Your enquiry will be handled according to whether it is a design, prototype, manufacturing or design to manufacture project.
Step 2: Design projects will be assigned a design engineer, who will carry out a review and ask additional questions. As part of the quoting process, the engineer may make suggestions on the best method of manufacture, cost efficiency and potential improvements to the product.
Manufacturing projects are handed to the Production team, who will liaise with our partner factories to prepare the quote.
Step 3: The client service person will then discuss the quote with the design and/or production teams before forwarding it to you. The client service team are always available to answer questions you may have. As the project goes live, the Project Manager joins the team to ensure day to day smooth running and effective communication between the client service, design and production teams and the client.